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FAQs

What forms of payment does PRISMSPORT accept?

 

We accept payment from Visa, Mastercard, American Express, JCB, Discover, and Diners Club, as well as Google Pay and Apple Pay.

 

Where does PRISMSPORT ship to?

 

We currently offer shipping within the United States. For more information, please see our Shipping section.

 

Can I change or cancel my order?

 

If you need to change or cancel your order, please contact us by email at info@prismsport.com or complete our Contact Form. Once an order is shipped, we are unable to make any changes.

 

How do I track my order?

 

Once your order has shipped, you will receive an email with tracking information.

 

Does PRISMSPORT accept returns?

 

We offer free returns! If for any reason you are not happy with your purchase, you have 30 days from the date of purchase to request a Return Authorization Number and pre-paid shipping label to return the items to us. All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached. All merchandise marked 40% off or more is considered FINAL SALE and is not eligible for return or exchange. See our Returns section for more details.

 

How do I receive fit and sizing assistance?

 

Please see our Size Guide, email us at info@prismsport.com, or complete our Contact Form.

 

How do I contact customer service?

 

Please email us at online@prismsport.com or complete our Contact Form and we’ll be happy to assist you!