If for any reason you are not happy with your purchase, you have 30 days from the date of purchase to request a Return Authorization Number and pre-paid shipping label to return the items to us.
All returns must be unwashed, unworn, unused and in their original condition with receipt and tags attached. All merchandise marked on sale is FINAL SALE and is not eligible for return or exchange.
To complete your return, please follow these steps:
1. Request a Return Authorization Number and pre-paid shipping label by emailing email@example.com.
2. Write your Order Number on the outside of the package.
3. Include your original packing slip in the package.
4. Use the requested prepaid label to ship your return.
We will process your refund within 5 business days of receipt, less original shipping charges. Please allow 7 - 10 business days for the refund to appear in your account, per your financial institution’s policies.
We reserve the right to refuse any return that does not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted.
We are unable to offer exchanges at this time. If you would like to exchange an item for a different size or color, please return the original item(s) for a full refund and place a new order.
For any questions or concerns regarding returns, please email us at firstname.lastname@example.org
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